Privacy Policy

Data Controller

plerix GmbH is the data controller responsible for processing your personal data. Our contact information is:

Data Collection

The data we collect depends on how you interact with our website and services. We collect information that you provide directly to us, as well as information that is automatically collected when you use our website.

Information You Provide

• Contact details (name, email address, phone number) when you submit enquiry forms
• Project information and requirements shared during consultations
• Communication preferences and feedback
• Business information for commercial partnerships

Automatically Collected Information

• Website usage data (pages visited, time spent, click behaviour)
• Technical information (IP address, browser type, device information)
• Analytics data to improve our website performance
• Cookie data as described in our Cookie Policy

How We Use Your Information

We use your data for specific purposes based on legitimate legal grounds under GDPR. How we use your information depends on the services you use and your preferences.

Primary Uses

• Responding to your enquiries and providing requested information
• Delivering property development services and project management
• Communicating about ongoing projects and service updates
• Processing payments and managing client relationships
• Improving our services based on your feedback and requirements

Legal Basis for Processing

• Contractual necessity: To perform our property development services
• Legitimate interests: To improve our services and communicate relevant updates
• Consent: For marketing communications and non-essential cookies
• Legal obligation: To comply with Austrian business and tax requirements

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• Service providers: Trusted partners who assist with website hosting, analytics, and project delivery
• Professional advisors: Legal, financial, and technical consultants working on your projects
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In the event of a merger, acquisition, or sale of business assets

All third parties are required to protect your data in accordance with applicable privacy laws and our contractual requirements.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy and to comply with our legal obligations.

• Contact enquiries: 3 years from last contact
• Client project data: 7 years after project completion (Austrian business record requirements)
• Website analytics: 26 months (Google Analytics default)
• Marketing communications: Until you unsubscribe or withdraw consent

After the retention period expires, we securely delete or anonymise your personal data unless longer retention is required by law.

Your Rights

Under GDPR and Austrian data protection laws, you have several rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Request limitation of how we process your data
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw consent for processing that requires it

To exercise these rights, please contact us at privacy@plerix.top or +43 1 852 4578. We will respond to your request within one month.

You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) if you believe we have not handled your data properly.

International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). When we use services from providers outside the EEA, we ensure appropriate safeguards are in place:

• Adequacy decisions by the European Commission
• Standard contractual clauses approved by the European Commission
• Binding corporate rules or certification schemes

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training on data protection
• Secure backup and disaster recovery procedures

Whilst we strive to protect your personal data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but are committed to protecting your data using industry best practices.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

• Post the updated Privacy Policy on our website
• Update the "Last updated" date at the top of this page
• Notify you by email if you have provided contact information
• Obtain your consent if required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us: